SMED TECHNOLOGY LIMITED
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• New type fingertip oximeter OE • Health Achieve 2011 • Medica 2011 • Water Treatment Agent PAC • Global medical device market i

Contact Us

E-mail: info@smed-tech.com
Add: A11,Haiwai Plaza,Huafu Road, Futian district,Shenzhen City,Guangdong Province,China
MSN: smedtech@live.com Skype: smedtech2005 ҷϢ ҷϢ

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FAQ
Dear SMED customers,
Thank you for your visiting in advance.
If you have any question regarding to products please contact Info@smed-tech.com.
We will contact you back as soon as we can.

Hereby we would like to answer some general questions as below:

1. How can we know your quality?
We offer trial order, you can purchase samples for testing.
For old customers, if total amount of products is small, samples can be free, but buyer should bear the delivery charges.

2. How long can you delivery?
For some general products, such as fetal doppler, we always have stock, if your quantity is not big, we can delivery within 1~2 work days after receive your payment. For some products we need your confirmation and after then we can produce, such as one step test kit, delivery time depend on quantity.

3. What kind of payment terms we can choose?
You can choose western union, paypal, T/T, and must be 100% in advance we will delivery products.

4. If I receive your product but not satisfy what can I do?
It depend on the reason why you are not satisfy, and then we can negociate together, find out a way to solve this problem, we also allow customer send the products back and return payment. But customer have to bear the charges send back to China and custome clear fees.

5. I want to buy one product form you, and buy another product but you dont have?
We also do product sourcing job, we would like to find out the product you are looking for but doesnot show on our website, quote you in favourate price and delivery together.